How do I solve Alteryx technical issues?

Please search the Alteryx Support Community with your exact error message as another student and member of the Alteryx Support staff may have found a solution you can apply. 

Additionally, for any troubleshoot support required for a technical issue related to Alteryx, please reach out to Alteryx Support here

If Alteryx does not work on your company computer and internet network, please reach out to your IT team to request help, as there may be systems steps they can take, like: unblocking the Alteryx License servers, adjust your permissions, or they may be able to troubleshoot individual settings on your computer. 

You may also consider submitting a request here with a detailed description of the issues, any relevant screenshots, and steps you’ve taken to troubleshoot so far. 

My Alteryx Key Expired

Please submit a request here and we will get back to you with an extension after confirming the details. Please include your corporate email address.

My Alteryx Key is Not Accepted

Please submit a request here and we will get back to you after confirming the details. Please include your corporate email address and the key you attempted to use.