Why don’t I have access to my program after I was approved by my employer? Received Approval, but I Don't Know My Start Date If you have requested to enroll in a program and received approval but have questions around when you start with the program please reach out to your dedicated Program Manager. They will be best equipped to support you regarding access to your program. My Start Date Has Been Confirmed and It Has Passed, but I Still Can't Get In If you are not able to see yourself enrolled in the program after the start date provided to you, please reach out to your Program Manager for confirmation of enrollment. If your manager confirms your enrollment has been processed, please reach out to us by submitting a request here.